You Asked, We Answered
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find what you are looking for, shoot us an email: Jeff@Jeffsapothecary.com
What are the payment options?
We accept all major credit cards and store gift cards
What is your return policy?
If you're not happy, we are not happy. Please contact us to initiate your return within 30 days of delivery.
What's your shipping timeframe?
We work to ship your item(s) as soon as possible. We do have some items that ship locally (US) and Internationally (Outside of US). Those items shipping within the US are shipped via USPS and are sent within three days of purchase. Those items shipping Internationally are shipped within seven days and can take up to thirty days for delivery.
How can I track my order?
For those order being shipped via USPS, please use the below link to track your package:
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https://tools.usps.com/go/TrackConfirmAction_input
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For those items shipping from our international carrier, once you receive notification your item has shipped, you will be able to track your order using the below link:
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=3&text28777=&tLabels
Do you have any sort of Loyalty Program where I can get free stuff or a discount?
As a matter of fact, we do!! Why not sign up, earn points and use your discount for future purchases!
Click here to learn about our Loyalty Program, signup and start earning points today!
Do you offer gift cards?
We do offer electronic gift cards in various amounts.